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Data center colocation services vector illustration of server rack equipment

Choosing colocation services for your business means that you’re leasing data center space, power, and cooling from a provider that owns and manages a data center facility for you. The popularity of colocation has grown alongside Cloud services, offering major benefits when compared with on-premises solutions.

In this blog, we focus on colocation’s financial benefits, covering five key ways it boosts your bottom line.

5 Financial Benefits of Colocation Services

1. Cut High Capital Expenditure

Building and implementing your own data center facility comes with a massive price tag up front, including having to create the proper environment and redundancies to store your servers. Colocation allows you to reduce capital expenditure because you only have to invest in hardware and software, not the storage environment itself.

This means you can enjoy a spacious, high-quality colocation data center at a price you can afford not only now, but also as your business grows and changes in the future. Colocation’s capital expenditure savings are ideal for businesses that don’t want the permanent investment of an on-site data center or can’t currently afford to build one that will meet their needs well.

2. Lower Operating Costs

On top of an already costly initial investment in having your own data center on-premises, you’ll also pay enormous amounts to keep your data center environment running smoothly and up-to-date. No matter how much space and energy you actually need at a given time, you may often find yourself paying more than necessary to cover management and maintenance.

With colocation services, you can reduce unnecessary operating costs because you only pay for what you need when you need it. This efficiency means you can expect a consistent, predictable cost without significant miscellaneous expenses.

Additionally, your provider’s team of experts are handling the huge colocation data center environment for you, meaning you don’t need to invest as much in personnel as you would if you owned the data center. This includes maintaining the space, power, bandwidth, IP address, and cooling systems necessary. Colocation hosting gives you greater bandwidth with a lower cost so you can enjoy the features of a large IT shop without the massive price tag.

Businessmen on tablet touch screen reviewing a diagram or chart of financial reports

3. Reduce Risk

Did you know that colocation is more secure than hosting your own server? Colocation offers a higher level of security and maximizes your uptime thanks to the following features when you choose a provider like LightBound:

  • Powerful generators and backup power to keep your servers safe during an outage
  • Servers stored in ideal temperatures with redundant power, cooling, and fire suppression
  • 24/7/365 monitoring and assistance
  • Advanced physical security including biometric access, cameras, individual cage locks, and substantial access logs
  • Compliance with ever-evolving industry regulations

When your infrastructure is protected and monitored by a trusted data center services provider’s environment, you can rest easy knowing your business operations will run smoothly and get quickly back on track when something goes wrong.  

By avoiding the costs of downtime and remediation, your bottom line will thank you. Plus, you don’t have to pay to keep up with expensive security technology, monitoring, and certifications.

4. Improve Customer Loyalty

Housing your infrastructure with the right colocation provider means your customers can trust that you are keeping their data safe. Reduced downtime and smoother business operations will mean less frustration for your customers and increased brand loyalty. When your business runs well, it fosters happy customers that have faith in your business.

5. Scale Easily

When you store your server equipment in your own server racks, there’s no easy or cost-effective way to move, grow, or shrink the space you store your infrastructure. With colocation services, you own your server hardware and can upgrade anytime rather than being stuck with the initial facility plan in your own data center. Rather than having to completely rebuild your own data center, your provider will provide you space to easily scale your infrastructure up or down on-demand.

Plus, if your office building moves locations, you won’t have to worry about transporting your infrastructure with it—it can stay put at your colocation site. This flexibility and scalability can be a wise investment in your bottom line, especially if your company is fast-changing, a startup, or requires a fast time to market.

Landscape view of very large data center data storage array for colocation services

Choosing the Right Colocation Provider

As much as 4-5 times less expensive than insourcing, colocation offers many benefits to your bottom line. If you think colocation is right for your business, then it’s time to get serious about choosing the right colocation provider.

This is a crucial step to ensure colocation success because no two providers are the same when it comes to the value of their offerings and service delivery. Look for a provider like LightBound who will be a partner to your business, providing continued personal attention,  24/7/365 support, top-notch security, and custom solutions.

Want to learn more about colocation services? We’d love to hear from you! Contact LightBound today and our experts will help answer all your questions and share how colocation hosting can benefit your business.

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Businessman escaping the disaster of his hot air balloon catching fire by clinging to a red balloon and flying up into air as a disaster recovery concept

From increased uptime and data security to peace of mind, the reasons to seek out a Disaster Recovery as a Service (DRaaS) provider are numerous. But unfortunately, there’s a catch: in order for your DRaaS services to be a success, you’ll want to make sure you choose the right provider. By carefully vetting potential providers for cloud data recovery, you can save yourself from headaches and know you have a solution you can count on.

Every provider is different, so how do you choose the right one? In this blog, we share eight attributes to look for in a DRaaS provider.

What is Disaster Recovery as a Service (DRaaS)?

Disaster Recovery as a Service (DRaaS) is a service provided by a third-party provider that hosts and continually replicates your servers to a different location geographically in order to enable failover in the event of a natural or man-made catastrophe.

DRaaS ensures excellent business continuity and disaster recovery (BC/DR) for your business. No matter if you are facing a hurricane, cyber attack, or human error as a threat to your business, DRaaS enables you to get back up and running with lightning speed and minimal downtime.

Hand of a businessman chooses a wood block cube with a smiley face on it instead of a block with a neutral face and one with a frowning face

How Do You Choose the Right DRaaS Provider?

To help you find an excellent provider, we’ve created a checklist of eight attributes to look for in each potential provider.

1. Their DRaaS solution allows you to recover with lightning speed. Check your provider’s Service Level Agreement (SLA) to make sure their Recovery Point Objective (RPO) is measured in seconds and Recovery Time Objective (RTO)  in minutes to minimize downtime.

2. Their solution is customizable. Your provider should be experienced and work with many different recovery environments, able to customize a plan for you and your company.

3. They keep your DR plan up-to-date so it’s perfectly executable when disaster strikes. Ideally, your provider will auto-incorporate all the latest changes to your environment so you don’t have to worry about a thing, ensuring your plan includes all the latest changes so it can go off without a hitch.

4. They have top-notch security. Your provider should be protecting your data in four primary ways: with the most secure technology in the industry, a secure environment, geographic diversity, and SOC 2 certification.

5. They are trustworthy and invested. Your feelings about your provider matter, as well as that they maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. Their team should be made up of experts in disaster recovery with no shortage of experience carrying it out.

6. They’re always-on and always-available to assist you. A provider you can count on will handle monitoring your data and environment 24/7 by skilled NOC (Network Operations Center) support staff so problems do not go unnoticed and can be resolved quickly. This high visibility is essential.

7. Their DR plan is comprehensive and tested regularly. A provider that tests DR plans at least twice a year is key to preventing DRaaS failure.

8. Their customer support is excellent and ready to help. No one wants to be in a situation where you can’t get in touch with your provider. Choose a provider you know you can reach easily and communicate with stress-free.

The words "Disaster Recovery" next to a cloud-shaped icon for Disaster Recovery as a Service (DRaaS) with a server room as the background

Picking Your Provider

Don’t settle for a provider that isn’t characterized by these key traits or you might end up with a frustrating customer experience—or worse, failed disaster recovery at a time when it matters most. By choosing the right provider, it will make your DR strategy easy to manage, maintain, and achieve success.

All eight of these attributes to look for in a DRaaS provider describe LightBound. Our speedy recovery time, exemplary customer service, and top-notch security ensure you will enjoy excellent uptime and a stress-free experience. We seek to be a true partner to your business, providing a Disaster Recovery as a Service (DRaaS) solution you can count on.

Want to learn more about choosing LightBound as your DRaaS provider? Contact us today and we’ll answer any questions you might have about disaster recovery solutions.

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What should you ask a potential cloud services provider before signing the dotted line? While a provider can seem like they have their ducks in a row, don’t forget to vet them for how they will treat you as a client. Asking the right questions can help you reveal whether or not a provider will meet, and hopefully exceed, your expectations as you experience the transition to cloud computing.

Ask potential cloud services providers these five questions to ensure they will give you the best client experience for a successful transition:

1. Do I need a cloud storage or cloud computing solution?

This is more of a question to ask yourself, but it’s first on the list because you’ll need to clarify whether your business needs a cloud storage solution like DropBox or an enterprise-level IaaS cloud computing service with network, server, and storage resources for your application.  

Cloud storage solutions are used for basic data storage and backup while cloud computing allows you to run applications in the cloud—a huge leap beyond cloud storage. IaaS Cloud computing allows you to access and run applications or programs through the Internet rather than through a physical computer or server. If you only need to store some files, you can stick to a cloud storage solution, but if you’re ready to put your business applications in the Cloud, then you’re ready to look for a cloud computing provider.

Cloud computing offers benefits like scalability, flexibility, cost savings on capital expenditures, the ability to remotely access and transform your data, plus so much more. A cloud computing provider may also offer increased protection for your data, both physically and virtually, thanks to data security and disaster recovery capabilities.

2. Are you a reseller or do you provide cloud services directly?

Some providers resell cloud services while others provide cloud services directly. The problem with resellers is that they not only have a lack of contact with the services they’re selling, but if you have a downtime issue it can be costly not knowing whether to call the software/hardware OEM (Original Equipment Manufacturer), the hosting provider, or the VAR (value-added reseller) for support. Finding where the problem started can prove to be an expensive headache.

When you work with a provider like LightBound, we’re not resellers of these products—we actually provide these services directly to you. This means we are able to provide a better customer experience for you because we customize the solution for your business, handle all the project management, installation, and implementation. We also support your business with a dedicated Technical Account Manager, a 24×7 NOC, and a team of Tier 3 and Tier 4 Engineers if things go bump in the night. All of these compliment our resource pools and ensure a smooth and trouble-free customer experience.

 

3. What are your service hours?

Technology doesn’t wait for “office hours” to malfunction, and things tend to go wrong in the middle of the night when you’re least expecting it. Will your provider be there for you when you need them most?

Some providers limit the hours when you can actually reach them for assistance, which can mean increased downtime for your business, frustrated employees, unhappy customers, and halted business operations.

Choose a provider like LightBound that offers always-on, always-available service designed to solve your problems with lightning speed. We are there for you day or night and will work hard to get your services back up and running if there’s ever an issue. Your bottom line will thank you!

4. Who answers the phone when I call?

When you call for help, will you be speaking to an answering machine, robot, third-party assistant, or a personable and ready-to-help expert? Will they know what they’re talking about and be able to help you, or end up wasting your time?

When something goes wrong, having an experienced professional on the other end of the line makes all the difference in getting your problems solved. When you call LightBound for help, one of our expert employees will be ready to assist you 24/7/365, and you’ll be able to put names to faces with our team.

 

5. Who’s responsible for what?

Who’s responsible for the services you receive and who owns the datacenter? Will they be accountable for monitoring and ensuring uptime? Know what your provider promises and what their responsibilities are, only choosing a provider you know you can count on to have your back, make you a priority, and solve issues directly.

If your services will be handled by separate parties, it will be more difficult and time-consuming to resolve issues. This is because, in addition to not knowing where your problems are rooted, you may not be able to get any party to take responsibility for solving them or even care that you’re experiencing downtime.

This is yet another reason it’s important to choose a provider that offers you services directly rather than a reseller that can’t ensure the success of your cloud services all the way through. At LightBound, we are your single-source solution for cloud services, so you have only one phone number to call and we are accountable for your uptime.

Need help choosing the right cloud services provider for your business? Contact us today for direction!