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Disaster Recovery as a Service (DRaaS) is a champion among disaster recovery solutions for protecting your business’s data and applications. But how exactly does this service work? With terms like RPO, hypervisor, and more, it’s easy to get lost in the technical details or even sidetracked by myths about DRaaS.

In this blog, we share what LightBound’s DRaaS is, the technology behind it, and a basic breakdown of what DRaaS looks like in action. This will help you gain a clear understanding of how this business continuity and disaster recovery (BC/DR) service keeps your data safe.

What is DRaaS?

Every second it takes for your business to recover from data loss or downtime matters to your bottom line. That’s why it’s key to be able to achieve a quick and easy recovery from a crisis, which is exactly what Disaster Recovery as a Service is designed to do.

With DRaaS, a third-party provider like LightBound hosts and continually replicates your servers. This allows your business to failover in a disaster scenario so you can continue normal business operations until your on-premises environment is restored to normal.

DRaaS protects both your data and infrastructure. Any time there are file changes, DRaaS automatically replicates those changes to a different location geographically—that of your provider.

All in all, DRaaS means that any time you experience downtime, it won’t be for long. With basic backup procedures, downtime can last hours or even days, but DRaaS reduces downtime to mere minutes:

  • RTO (Recovery Time Objective) is the time in the future your business will be up again, which is measured in only minutes with DRaaS
  • RPO (Recovery Point Objective) is the point in time you recover to in the past, which is measured in only seconds with DRaaS
Orange and blue document icon symbolizing a Copy, Duplicate, or Replication

How Does the Replication Technology Behind DRaaS Work?

From a more technical standpoint, LightBound’s Disaster Recovery as a Service is what’s known as a hypervisor-based replication solution. With hypervisor-based replication, each time a virtual machine (VM) writes to its virtual disk, the written command is automatically and continuously captured, cloned, and sent to the recovery site with no impact on application performance.

Regardless of underlying infrastructure at a virtual level for both storage and server locations, enterprise applications are recovered with consistency through hypervisor-based replication. The replication technology consists of:

  • A virtual manager that manages disaster recovery, business continuity, and offsite backup functionality at the site level
  • A virtual replication appliance that replicates the VMs and associated virtual disks and copies I/O (input/output) as it is created before it leaves the hypervisor

Other physically-bound disaster recovery solutions, including array-based replication and appliance-based replication, work in the virtual environment, but they aren’t optimized for it. This prevents the full benefits and capabilities of virtualization from being received.

Hypervisor-based replication bridges this gap in the data protection strategy because it is perfectly optimized for virtual environments, offering major benefits without the drawbacks of other solutions.

Benefits of hypervisor-based replication include:

  • The virtual manager, installed directly inside the virtual infrastructure, is able to tap into a virtual machine’s IO stream, making it more efficient, accurate, and responsive than prior methods
  • Continuous replication with zero impact on application performance
  • There are no guest-host requirements or additional hardware footprint
  • You can quickly move virtual machines around from one physical server or array logical unit (data store) to another
  • It’s fully hardware-agnostic to storage source and destination, able to replicate to anything from anything
  • Achieves RPO in seconds and RTO in minutes
The word "recovery" written on a notepad for disaster recovery as a service (DRaaS)

How Does Disaster Recovery as a Service Work?

1. Getting started with LightBound’s DRaaS.

Choosing your provider is a crucial first step and can make or break your DRaaS experience. Once you’ve found the right provider, it’s time to get set up.

With LightBound as your provider, we will work personally with you to create a custom plan for your company. Deployment is extremely fast, only taking a fraction of the time needed for traditional disaster recovery setups. The failover is fully configured to simplify your recovery process to only a few clicks.

Once deployed, your servers will be continuously replicated over LightBound’s private fiber optics. With LightBound you can expect:

  • Testing 2x annually to ensure a fast and efficient recovery
  • Your data is stored in an SSAE 16 SOC 2 Certified data center
  • 24/7/365  monitoring by skilled support staff
  • Guaranteed resource pool reservation

2. Disaster strikes your business.

You never know when disaster will strike your business, but when it does, you’ll want to be ready. Whether an employee accidentally formats a company hard drive or a major hurricane strikes your office building, disaster can take on many forms, big and small. Thankfully, choosing DRaaS means that no matter the cause of the disaster, you are ready.

3. Automated switch to failover operations.

Even after a disaster has struck your business, your applications are still being served through the cloud with minimal or no data loss thanks to the seconds-long RPO DRaaS is able to provide.

DRaaS fails over processing to the cloud so your organization can continue to operate during a disaster. The failover notice can be automated or manual. In a high-pressure scenario, your IT can count on DRaaS to provide automated and orchestrated processes that can be executed in just a few clicks.

For manual initiation of failover, the process is simple:

  1. Click “failover” in your management console
  2. Select the applications that need recovery
  3. Choose the point in time to which your apps need to be restored (to the point when they were not corrupted)
  4. Start the failover process

4. Automated failback.

The DRaaS operation remains in effect until your IT team can repair the on-premises environment and issue a failback order. Many businesses without DRaaS avoid failover because failback can be a huge ordeal, but LightBound’s DRaaS makes failback easy. After your environment is back up and running, it is only a few clicks to failback.

Ready to Get Started with DRaaS?

DRaaS makes recovering from disaster affordable, achievable, and fast. If you’re interested in learning more about Disaster Recovery as a Service or its benefits, contact LightBound today. Our experts will help answer any questions you might have about cloud data recovery and more.


A hard disk damaged by fire and water meaning data loss and a need for disaster recovery as a service

From lengthy downtime, to a damaged brand reputation and bottom line, no one wants to face the brutal costs of data loss. Unfortunately, every business will experience data loss at some point thanks to the variety of common ways it can occur. This leaves a cloud of dread hanging over many, but the good news is that data loss is preventable with the right preparation.

This blog shares key ways you can take action to prevent a data loss disaster and minimize any negative impact on your business, including how Disaster Recovery as a Service (DRaaS) can help keep your data safe.

What Causes Data Loss

Here are some examples of the many causes of data loss, varying from rare to everyday occurrences:

  • Power loss from equipment failure or wildlife interference
  • Power surges damaging computer hardware
  • An overheated server room shutting down in an uncontrolled manner
  • Accidental fiber cuts from nearby construction equipment
  • Natural disasters such as hurricanes, floods, and fire
  • Leaks from the water heater or air conditioning
  • Spilled coffee, or other liquid, onto a computer
  • Human error, including accidentally formatting a hard drive or unwittingly deleting a file
  • Cyber attacks such as ransomware, viruses, or malware
  • Hard drive failure due to software or file corruption
  • Stolen devices, such as laptops, that hold critical or confidential data
Utility truck lifts a severed power pole and lines after an accident

Key Ways to Prevent Data Loss

Thankfully there are many actions you can take to prevent data loss and banish your fears, including finding a Disaster Recovery as a Service provider.

Store computers and equipment in the right environment, which should be dust-free and dry with proper heating and cooling. Be sure the environment is maintained and kept in pristine condition. Consider a generator or UPS (uninterruptible power supply) to protect computers in the event of a power failure as well as physical security measures to deter theft.

Use a firewall and antivirus software. These are basic essentials that your business should utilize for protection against viruses and malware, so be sure that you not only use them but keep them up-to-date.

Train employees to recognize suspicious attachments. Employees often serve as the greatest point of vulnerability for cybercriminals to take advantage of, but keeping your employees educated and informed with regular cybersecurity training will help prevent clicks on suspicious links or other actions that could lead to malware or a virus. Restrict access to important data from certain employees that don’t need it and encrypt any sensitive data.

Backup your files regularly and save often. This is one of the most basic, yet essential, tasks to prevent data loss that should not be neglected. To increase protection, be sure to create more than one backup, store them in different locations, verify the success of backups, perform backups routinely, and keep a close eye on your hard drives for signs of failure before they happen. You may also want to consider cloud-based disaster recovery solutions for further data security.

Hard drive from array at server cloud equipment being held in a hand

Create a disaster recovery (DR) plan so that in the event of a disaster, and in the midst of chaos, your team knows exactly how to restore data quickly and effectively, without causing further problems or delays. Test your DR plan regularly, including testing that employees are able to follow through when it comes to restoring lost data. This can reveal weak points while also encouraging employees to stay informed and ready.

Backup as a Service (BaaS) gives you an alternative to handling backup on-premises with an IT department. With BaaS, maintenance and management are offloaded to a third-party provider at an off-site storage system. This is a great option for those who want to pass off the burden of backing up data to a trusted provider that will ensure your data is in good hands.

Disaster Recovery as a Service (DRaaS) goes further beyond the capabilities of BaaS. With DRaaS, a third-party service provider hosts and continually replicates your servers to enable failover in the event of a natural or man-made catastrophe, protecting both your data and infrastructure.

Disasters that lead to data loss, such as hurricanes, fire, and ransomware, don’t stand a chance against DRaaS, because you can easily get all your data back with the push of a button. Disaster Recovery as a Service is the perfect solution to recover quickly from data loss, with benefits of DRaaS including:

  • Continual, automatic replication to a different location geographically any time there are file changes.
  • Your provider will handle getting all your apps, files, and systems right back up and running with lightning speed, minimizing downtime.
  • You can utilize the DRaaS failover to continue normal business operations until you can restore your on-premises environment.
  • Excellent for business continuity and disaster recovery (BC/DR).
  • With the right provider, it will be tested regularly, customized, and perfectly executable.

The more of these data loss prevention methods you are able to implement, the safer your data will be. Don’t wait until it’s too late to protect your data.

Interested in Disaster Recovery as a Service? Be sure to choose a DRaaS provider like LightBound, who will work with you as a true partner to customize a DRaaS solution specific to your unique business needs. Contact LightBound today and our experts will help answer any questions about data loss or disaster recovery solutions you might have.

Businessman escaping the disaster of his hot air balloon catching fire by clinging to a red balloon and flying up into air as a disaster recovery concept

From increased uptime and data security to peace of mind, the reasons to seek out a Disaster Recovery as a Service (DRaaS) provider are numerous. But unfortunately, there’s a catch: in order for your DRaaS services to be a success, you’ll want to make sure you choose the right provider. By carefully vetting potential providers for cloud data recovery, you can save yourself from headaches and know you have a solution you can count on.

Every provider is different, so how do you choose the right one? In this blog, we share eight attributes to look for in a DRaaS provider.

What is Disaster Recovery as a Service (DRaaS)?

Disaster Recovery as a Service (DRaaS) is a service provided by a third-party provider that hosts and continually replicates your servers to a different location geographically in order to enable failover in the event of a natural or man-made catastrophe.

DRaaS ensures excellent business continuity and disaster recovery (BC/DR) for your business. No matter if you are facing a hurricane, cyber attack, or human error as a threat to your business, DRaaS enables you to get back up and running with lightning speed and minimal downtime.

Hand of a businessman chooses a wood block cube with a smiley face on it instead of a block with a neutral face and one with a frowning face

How Do You Choose the Right DRaaS Provider?

To help you find an excellent provider, we’ve created a checklist of eight attributes to look for in each potential provider.

1. Their DRaaS solution allows you to recover with lightning speed. Check your provider’s Service Level Agreement (SLA) to make sure their Recovery Point Objective (RPO) is measured in seconds and Recovery Time Objective (RTO)  in minutes to minimize downtime.

2. Their solution is customizable. Your provider should be experienced and work with many different recovery environments, able to customize a plan for you and your company.

3. They keep your DR plan up-to-date so it’s perfectly executable when disaster strikes. Ideally, your provider will auto-incorporate all the latest changes to your environment so you don’t have to worry about a thing, ensuring your plan includes all the latest changes so it can go off without a hitch.

4. They have top-notch security. Your provider should be protecting your data in four primary ways: with the most secure technology in the industry, a secure environment, geographic diversity, and SOC 2 certification.

5. They are trustworthy and invested. Your feelings about your provider matter, as well as that they maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. Their team should be made up of experts in disaster recovery with no shortage of experience carrying it out.

6. They’re always-on and always-available to assist you. A provider you can count on will handle monitoring your data and environment 24/7 by skilled NOC (Network Operations Center) support staff so problems do not go unnoticed and can be resolved quickly. This high visibility is essential.

7. Their DR plan is comprehensive and tested regularly. A provider that tests DR plans at least twice a year is key to preventing DRaaS failure.

8. Their customer support is excellent and ready to help. No one wants to be in a situation where you can’t get in touch with your provider. Choose a provider you know you can reach easily and communicate with stress-free.

The words "Disaster Recovery" next to a cloud-shaped icon for Disaster Recovery as a Service (DRaaS) with a server room as the background

Picking Your Provider

Don’t settle for a provider that isn’t characterized by these key traits or you might end up with a frustrating customer experience—or worse, failed disaster recovery at a time when it matters most. By choosing the right provider, it will make your DR strategy easy to manage, maintain, and achieve success.

All eight of these attributes to look for in a DRaaS provider describe LightBound. Our speedy recovery time, exemplary customer service, and top-notch security ensure you will enjoy excellent uptime and a stress-free experience. We seek to be a true partner to your business, providing a Disaster Recovery as a Service (DRaaS) solution you can count on.

Want to learn more about choosing LightBound as your DRaaS provider? Contact us today and we’ll answer any questions you might have about disaster recovery solutions.

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