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The benefits of Infrastructure as a Service (IaaS) are undeniable, but the key to fully receiving these benefits is choosing a solution customized to fit your unique needs. Many mistakenly believe IaaS is a commodity that just about any provider can implement with success, but the truth is, having a provider that offers customization options makes all the difference.

In this blog, we will share several ways Infrastructure as a Service can be customized to best suit your business needs and allow you to enjoy the full power of IaaS.

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Six Key Ways IaaS Can Be Customized for Your Business

Customized Infrastructure as a Service allows you to optimize the power of cloud computing to perfectly work with your business. Look for a provider that is able to offer these six IaaS customization options:

1. Private and Dedicated Resources. If you’re looking for increased security and improved performance, dedicated resources are a great option for your business. Choose a provider that will allow you to have your own dedicated servers, plus private storage and LUN’s.

2. Management. Which level of control do you need and what do you want your provider to take responsibility for? Consider the following areas of management you may want access to:

  • Operating Systems
  • Workloads
  • Disaster Recovery as a Service
  • Backups
  • Intrusion detection and prevention
  • Anti-virus
  • Software licensing
  • DDoS mitigation
  • Vulnerability scanning
  • Virtual and dedicated firewalls

3. Compliance. From HIPAA and PCI to SOX and FISC, consider what industry standards your business must comply with. For instance, is it required that certain pieces of infrastructure be dedicated to you? Be sure to choose a provider that is fully compliant with any standards that you—and they—need to follow.

4. Speeds and Feeds. Do you need certain speeds or feeds for infrastructure components that are not available in traditional public cloud environments? This could include disk speed, amount of memory, speeds for network elements, and more.

5. Connectivity. Do you need connectivity to certain networks or providers such as Megaport, or do you need fiber optics? Make sure your provider can offer the connectivity you need.

6. Geodiversity. Do you need geo-diverse production and backup/recovery sites? Choose a provider with ample distance between the two so that their secondary site is viable in the event of a widespread disaster.

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Do You Need Standard or Custom Infrastructure as a Service?

Customization options are the key to harnessing the full power of cloud computing through Infrastructure as a Service, and the best IaaS providers will be able to customize options to fit your specific needs. On the other hand, your business may be seeking a standard private option where little to no customization is needed.

At LightBound, we’re able and ready to serve your business either way. We offer several options for customization as well as several standard, private options. This way, IaaS adoption is made easy for your business and you can have peace of mind knowing that you won’t be stuck without options in the future as your needs change.

Are you unsure of whether you need IaaS customization? Or do you know what you need and want to learn more about LightBound as a provider? LightBound will work with your business to help you discover your needs and recommend a personalized plan for your use case. We’re happy to help answer any questions you have, so don’t hesitate to contact us today!

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Goldfish swimming in the ocean with a shark fin tied to its back and poking out above the water as a concept for deception, lies or myths

Disaster Recovery as a Service, or DRaaS, is an excellent business continuity and disaster recovery option (BC/DR) for many businesses, going beyond the capabilities of Backup as a Service (BaaS).

DRaaS offers huge benefits to protect your data and infrastructure in the event of both natural and manmade disasters, minimizing downtime and keeping your brand reputation intact at a pay-as-you-use low cost.

Unfortunately, many are unaware of the myths that have cropped up about DRaaS, leading to frustration, instead of what should be peace of mind, with this service. In this blog, we clear up five major myths about DRaaS so you can move forward with the information and confidence you need.

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5 Myths about Disaster Recovery as a Service

1. It fixes all your problems.

False.

DRaaS is a top-notch recovery solution, but it can’t cover up all the problems you’ve already left unaddressed. If you have existing issues with your applications, application design, or data issues, then your recovery will be just as problematic as day-to-day operations.

As the old saying goes, “garbage in, garbage out.” Make sure everything in place is already running smoothly so that your DRaaS will too.

2. It’s all I need.

False.

Yes, Disaster Recovery as a Service is the “executable” part of the plan, meaning it carries out the actual recovery. However, truly effective BC/DR solutions need to account for things like workspace, telephones, a plan for who to call, and what to do in various situations depending on the emergency.

Your BC/DR especially needs to take into account the human element that accompanies and compliments the system element. Make sure your DRaaS is supported by a well-designed plan so the human element it relies on to succeed isn’t a sinking ship.

3. It covers everything.

False.

DRaaS solutions typically include replication and recovery of existing virtualized systems; but they may or may not cover any legacy physical servers you have. What’s more is that most solutions do not cover replication or recovery for other platforms, including IBM’s iSeries, zSeries, or pSeries.

Be sure to check with your provider about traditional backup, archival, and retention of data based on your business and compliance requirements. Some industries are required to keep records for up to seven years. This typically involves a relatively large volume of data as well as policies and procedures to recover files based on daily, weekly, monthly, quarterly, and annual backups. It is too costly for most large companies to just conduct a full backup of all their information every night and have it available for production systems.

It’s likely your DRaaS provider can help you with this, but it’s also not typically “included” in the base solution. Be sure to check the details of a potential provider’s offerings and how they can strategize with you to meet your priorities for recovery.

4. It’s an IT solution and therefore and IT decision.

Maybe.

While the IT department can typically scope and spec a DRaaS solution because they know the systems and requirements of IT, you’d be well advised to get buy-in from your executive team. That’s because your execs will likely be funding it to protect the assets, brand, and ongoing operations of the business.

As we all know, priorities change, markets change, and businesses change. That’s why it’s a good idea to approach your executive team before putting considerable effort into pursuing a solution.

5. All DRaaS solutions are the same.

False.

DRaaS providers can vary greatly from each other, including differences in:

  • What they are able/willing to cover
  • How fast they are able to recover and how much they can reduce downtime
  • The level at which they will manage/monitor your solution
  • Their level of compliance with industry standards
  • How physically and virtually secure they are
  • The quality of their customer service
  • Whether or not they are willing to customize your solution
  • How often they test, if at all, which is crucial to preventing failure

All of these qualities will vary from provider to provider, so be sure to get to know a potential provider well before signing the contract.

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Are You Interested in DRaaS?

With five major myths debunked, you can skip the surprises and make an informed decision about whether or not Disaster Recovery as a Service is right for you. At the end of the day, the key to success with DRaaS is choosing the right provider, especially one like LightBound who will work with you personally, explain the details of what you can expect from their solution, and be a true partner to your business.

With LightBound, you can rest assured knowing that our DRaaS services protect you with the most secure technology in the industry and can help you recover from downtime with lightning speed. Our data centers are SOC2 certified and we maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. We care about the success of your solution, which is why we offer 24/7/365 monitoring by our skilled and experienced support staff.

Have more questions about DRaaS? Contact us today and we’ll answer any questions you might have about Disaster Recovery as a Service and share how DRaaS can help protect your data.

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