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A wall of colorful Legos with a hand trying to place the final piece that does not fit

The benefits of Infrastructure as a Service (IaaS) are undeniable, but the key to fully receiving these benefits is choosing a solution customized to fit your unique needs. Many mistakenly believe IaaS is a commodity that just about any provider can implement with success, but the truth is, having a provider that offers customization options makes all the difference.

In this blog, we will share several ways Infrastructure as a Service can be customized to best suit your business needs and allow you to enjoy the full power of IaaS.

The word "SOLUTION" surrounded by icon concepts that represent solutions including puzzle pieces and Clouds for custom Infrastructure as a Service

Six Key Ways IaaS Can Be Customized for Your Business

Customized Infrastructure as a Service allows you to optimize the power of cloud computing to perfectly work with your business. Look for a provider that is able to offer these six IaaS customization options:

1. Private and Dedicated Resources. If you’re looking for increased security and improved performance, dedicated resources are a great option for your business. Choose a provider that will allow you to have your own dedicated servers, plus private storage and LUN’s.

2. Management. Which level of control do you need and what do you want your provider to take responsibility for? Consider the following areas of management you may want access to:

  • Operating Systems
  • Workloads
  • Disaster Recovery as a Service
  • Backups
  • Intrusion detection and prevention
  • Anti-virus
  • Software licensing
  • DDoS mitigation
  • Vulnerability scanning
  • Virtual and dedicated firewalls

3. Compliance. From HIPAA and PCI to SOX and FISC, consider what industry standards your business must comply with. For instance, is it required that certain pieces of infrastructure be dedicated to you? Be sure to choose a provider that is fully compliant with any standards that you—and they—need to follow.

4. Speeds and Feeds. Do you need certain speeds or feeds for infrastructure components that are not available in traditional public cloud environments? This could include disk speed, amount of memory, speeds for network elements, and more.

5. Connectivity. Do you need connectivity to certain networks or providers such as Megaport, or do you need fiber optics? Make sure your provider can offer the connectivity you need.

6. Geodiversity. Do you need geo-diverse production and backup/recovery sites? Choose a provider with ample distance between the two so that their secondary site is viable in the event of a widespread disaster.

Coworkers discussing plans in an office to customize a solution

Do You Need Standard or Custom Infrastructure as a Service?

Customization options are the key to harnessing the full power of cloud computing through Infrastructure as a Service, and the best IaaS providers will be able to customize options to fit your specific needs. On the other hand, your business may be seeking a standard private option where little to no customization is needed.

At LightBound, we’re able and ready to serve your business either way. We offer several options for customization as well as several standard, private options. This way, IaaS adoption is made easy for your business and you can have peace of mind knowing that you won’t be stuck without options in the future as your needs change.

Are you unsure of whether you need IaaS customization? Or do you know what you need and want to learn more about LightBound as a provider? LightBound will work with your business to help you discover your needs and recommend a personalized plan for your use case. We’re happy to help answer any questions you have, so don’t hesitate to contact us today!

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A hard disk damaged by fire and water meaning data loss and a need for disaster recovery as a service

From lengthy downtime, to a damaged brand reputation and bottom line, no one wants to face the brutal costs of data loss. Unfortunately, every business will experience data loss at some point thanks to the variety of common ways it can occur. This leaves a cloud of dread hanging over many, but the good news is that data loss is preventable with the right preparation.

This blog shares key ways you can take action to prevent a data loss disaster and minimize any negative impact on your business, including how Disaster Recovery as a Service (DRaaS) can help keep your data safe.

What Causes Data Loss

Here are some examples of the many causes of data loss, varying from rare to everyday occurrences:

  • Power loss from equipment failure or wildlife interference
  • Power surges damaging computer hardware
  • An overheated server room shutting down in an uncontrolled manner
  • Accidental fiber cuts from nearby construction equipment
  • Natural disasters such as hurricanes, floods, and fire
  • Leaks from the water heater or air conditioning
  • Spilled coffee, or other liquid, onto a computer
  • Human error, including accidentally formatting a hard drive or unwittingly deleting a file
  • Cyber attacks such as ransomware, viruses, or malware
  • Hard drive failure due to software or file corruption
  • Stolen devices, such as laptops, that hold critical or confidential data
Utility truck lifts a severed power pole and lines after an accident

Key Ways to Prevent Data Loss

Thankfully there are many actions you can take to prevent data loss and banish your fears, including finding a Disaster Recovery as a Service provider.

Store computers and equipment in the right environment, which should be dust-free and dry with proper heating and cooling. Be sure the environment is maintained and kept in pristine condition. Consider a generator or UPS (uninterruptible power supply) to protect computers in the event of a power failure as well as physical security measures to deter theft.

Use a firewall and antivirus software. These are basic essentials that your business should utilize for protection against viruses and malware, so be sure that you not only use them but keep them up-to-date.

Train employees to recognize suspicious attachments. Employees often serve as the greatest point of vulnerability for cybercriminals to take advantage of, but keeping your employees educated and informed with regular cybersecurity training will help prevent clicks on suspicious links or other actions that could lead to malware or a virus. Restrict access to important data from certain employees that don’t need it and encrypt any sensitive data.

Backup your files regularly and save often. This is one of the most basic, yet essential, tasks to prevent data loss that should not be neglected. To increase protection, be sure to create more than one backup, store them in different locations, verify the success of backups, perform backups routinely, and keep a close eye on your hard drives for signs of failure before they happen. You may also want to consider cloud-based disaster recovery solutions for further data security.

Hard drive from array at server cloud equipment being held in a hand

Create a disaster recovery (DR) plan so that in the event of a disaster, and in the midst of chaos, your team knows exactly how to restore data quickly and effectively, without causing further problems or delays. Test your DR plan regularly, including testing that employees are able to follow through when it comes to restoring lost data. This can reveal weak points while also encouraging employees to stay informed and ready.

Backup as a Service (BaaS) gives you an alternative to handling backup on-premises with an IT department. With BaaS, maintenance and management are offloaded to a third-party provider at an off-site storage system. This is a great option for those who want to pass off the burden of backing up data to a trusted provider that will ensure your data is in good hands.

Disaster Recovery as a Service (DRaaS) goes further beyond the capabilities of BaaS. With DRaaS, a third-party service provider hosts and continually replicates your servers to enable failover in the event of a natural or man-made catastrophe, protecting both your data and infrastructure.

Disasters that lead to data loss, such as hurricanes, fire, and ransomware, don’t stand a chance against DRaaS, because you can easily get all your data back with the push of a button. Disaster Recovery as a Service is the perfect solution to recover quickly from data loss, with benefits of DRaaS including:

  • Continual, automatic replication to a different location geographically any time there are file changes.
  • Your provider will handle getting all your apps, files, and systems right back up and running with lightning speed, minimizing downtime.
  • You can utilize the DRaaS failover to continue normal business operations until you can restore your on-premises environment.
  • Excellent for business continuity and disaster recovery (BC/DR).
  • With the right provider, it will be tested regularly, customized, and perfectly executable.

The more of these data loss prevention methods you are able to implement, the safer your data will be. Don’t wait until it’s too late to protect your data.

Interested in Disaster Recovery as a Service? Be sure to choose a DRaaS provider like LightBound, who will work with you as a true partner to customize a DRaaS solution specific to your unique business needs. Contact LightBound today and our experts will help answer any questions about data loss or disaster recovery solutions you might have.

Goldfish swimming in the ocean with a shark fin tied to its back and poking out above the water as a concept for deception, lies or myths

Disaster Recovery as a Service, or DRaaS, is an excellent business continuity and disaster recovery option (BC/DR) for many businesses, going beyond the capabilities of Backup as a Service (BaaS).

DRaaS offers huge benefits to protect your data and infrastructure in the event of both natural and manmade disasters, minimizing downtime and keeping your brand reputation intact at a pay-as-you-use low cost.

Unfortunately, many are unaware of the myths that have cropped up about DRaaS, leading to frustration, instead of what should be peace of mind, with this service. In this blog, we clear up five major myths about DRaaS so you can move forward with the information and confidence you need.

Businessman drawing on a chalkboard the words "FACTS," outlined in a green arrow, and "MYTHS," outlined in a red arrow

5 Myths about Disaster Recovery as a Service

1. It fixes all your problems.

False.

DRaaS is a top-notch recovery solution, but it can’t cover up all the problems you’ve already left unaddressed. If you have existing issues with your applications, application design, or data issues, then your recovery will be just as problematic as day-to-day operations.

As the old saying goes, “garbage in, garbage out.” Make sure everything in place is already running smoothly so that your DRaaS will too.

2. It’s all I need.

False.

Yes, Disaster Recovery as a Service is the “executable” part of the plan, meaning it carries out the actual recovery. However, truly effective BC/DR solutions need to account for things like workspace, telephones, a plan for who to call, and what to do in various situations depending on the emergency.

Your BC/DR especially needs to take into account the human element that accompanies and compliments the system element. Make sure your DRaaS is supported by a well-designed plan so the human element it relies on to succeed isn’t a sinking ship.

3. It covers everything.

False.

DRaaS solutions typically include replication and recovery of existing virtualized systems; but they may or may not cover any legacy physical servers you have. What’s more is that most solutions do not cover replication or recovery for other platforms, including IBM’s iSeries, zSeries, or pSeries.

Be sure to check with your provider about traditional backup, archival, and retention of data based on your business and compliance requirements. Some industries are required to keep records for up to seven years. This typically involves a relatively large volume of data as well as policies and procedures to recover files based on daily, weekly, monthly, quarterly, and annual backups. It is too costly for most large companies to just conduct a full backup of all their information every night and have it available for production systems.

It’s likely your DRaaS provider can help you with this, but it’s also not typically “included” in the base solution. Be sure to check the details of a potential provider’s offerings and how they can strategize with you to meet your priorities for recovery.

4. It’s an IT solution and therefore and IT decision.

Maybe.

While the IT department can typically scope and spec a DRaaS solution because they know the systems and requirements of IT, you’d be well advised to get buy-in from your executive team. That’s because your execs will likely be funding it to protect the assets, brand, and ongoing operations of the business.

As we all know, priorities change, markets change, and businesses change. That’s why it’s a good idea to approach your executive team before putting considerable effort into pursuing a solution.

5. All DRaaS solutions are the same.

False.

DRaaS providers can vary greatly from each other, including differences in:

  • What they are able/willing to cover
  • How fast they are able to recover and how much they can reduce downtime
  • The level at which they will manage/monitor your solution
  • Their level of compliance with industry standards
  • How physically and virtually secure they are
  • The quality of their customer service
  • Whether or not they are willing to customize your solution
  • How often they test, if at all, which is crucial to preventing failure

All of these qualities will vary from provider to provider, so be sure to get to know a potential provider well before signing the contract.

A word cloud of disaster recovery related items

Are You Interested in DRaaS?

With five major myths debunked, you can skip the surprises and make an informed decision about whether or not Disaster Recovery as a Service is right for you. At the end of the day, the key to success with DRaaS is choosing the right provider, especially one like LightBound who will work with you personally, explain the details of what you can expect from their solution, and be a true partner to your business.

With LightBound, you can rest assured knowing that our DRaaS services protect you with the most secure technology in the industry and can help you recover from downtime with lightning speed. Our data centers are SOC2 certified and we maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. We care about the success of your solution, which is why we offer 24/7/365 monitoring by our skilled and experienced support staff.

Have more questions about DRaaS? Contact us today and we’ll answer any questions you might have about Disaster Recovery as a Service and share how DRaaS can help protect your data.

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Businessman escaping the disaster of his hot air balloon catching fire by clinging to a red balloon and flying up into air as a disaster recovery concept

From increased uptime and data security to peace of mind, the reasons to seek out a Disaster Recovery as a Service (DRaaS) provider are numerous. But unfortunately, there’s a catch: in order for your DRaaS services to be a success, you’ll want to make sure you choose the right provider. By carefully vetting potential providers for cloud data recovery, you can save yourself from headaches and know you have a solution you can count on.

Every provider is different, so how do you choose the right one? In this blog, we share eight attributes to look for in a DRaaS provider.

What is Disaster Recovery as a Service (DRaaS)?

Disaster Recovery as a Service (DRaaS) is a service provided by a third-party provider that hosts and continually replicates your servers to a different location geographically in order to enable failover in the event of a natural or man-made catastrophe.

DRaaS ensures excellent business continuity and disaster recovery (BC/DR) for your business. No matter if you are facing a hurricane, cyber attack, or human error as a threat to your business, DRaaS enables you to get back up and running with lightning speed and minimal downtime.

Hand of a businessman chooses a wood block cube with a smiley face on it instead of a block with a neutral face and one with a frowning face

How Do You Choose the Right DRaaS Provider?

To help you find an excellent provider, we’ve created a checklist of eight attributes to look for in each potential provider.

1. Their DRaaS solution allows you to recover with lightning speed. Check your provider’s Service Level Agreement (SLA) to make sure their Recovery Point Objective (RPO) is measured in seconds and Recovery Time Objective (RTO)  in minutes to minimize downtime.

2. Their solution is customizable. Your provider should be experienced and work with many different recovery environments, able to customize a plan for you and your company.

3. They keep your DR plan up-to-date so it’s perfectly executable when disaster strikes. Ideally, your provider will auto-incorporate all the latest changes to your environment so you don’t have to worry about a thing, ensuring your plan includes all the latest changes so it can go off without a hitch.

4. They have top-notch security. Your provider should be protecting your data in four primary ways: with the most secure technology in the industry, a secure environment, geographic diversity, and SOC 2 certification.

5. They are trustworthy and invested. Your feelings about your provider matter, as well as that they maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. Their team should be made up of experts in disaster recovery with no shortage of experience carrying it out.

6. They’re always-on and always-available to assist you. A provider you can count on will handle monitoring your data and environment 24/7 by skilled NOC (Network Operations Center) support staff so problems do not go unnoticed and can be resolved quickly. This high visibility is essential.

7. Their DR plan is comprehensive and tested regularly. A provider that tests DR plans at least twice a year is key to preventing DRaaS failure.

8. Their customer support is excellent and ready to help. No one wants to be in a situation where you can’t get in touch with your provider. Choose a provider you know you can reach easily and communicate with stress-free.

The words "Disaster Recovery" next to a cloud-shaped icon for Disaster Recovery as a Service (DRaaS) with a server room as the background

Picking Your Provider

Don’t settle for a provider that isn’t characterized by these key traits or you might end up with a frustrating customer experience—or worse, failed disaster recovery at a time when it matters most. By choosing the right provider, it will make your DR strategy easy to manage, maintain, and achieve success.

All eight of these attributes to look for in a DRaaS provider describe LightBound. Our speedy recovery time, exemplary customer service, and top-notch security ensure you will enjoy excellent uptime and a stress-free experience. We seek to be a true partner to your business, providing a Disaster Recovery as a Service (DRaaS) solution you can count on.

Want to learn more about choosing LightBound as your DRaaS provider? Contact us today and we’ll answer any questions you might have about disaster recovery solutions.

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