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Buy? Build? Rent? Which DataCenter Option Is Best For You?

Your information technology (IT) infrastructure is, undoubtedly, a critical part of your business. In order to store that infrastructure, you’re likely going to end up using a datacenter. Selecting the right datacenter option is essential – considering it will house most or all of your most important data and applications.

Now, when looking at your business needs, you should also consider whether to buy an existing facility, build your own, or rent usage from a datacenter provider. In other words, what makes the most sense – invest in building a dedicated center, purchase a center or lease space from a data center provider? Here are some of the major factors to consider when making this decision. Read more

LightBound Launches Cloud Contact Center Solution

We at LightBound understand that, just like your business, the world of telecommunications is also constantly growing and evolving. That is why we have made an important move to grow and enhance our Integrated Voice portfolio.  LightBound’s Cloud Contact Center is an advanced call center management system with more functionality than traditional on-premise hardware PBXs – at a fraction of the cost.

The Contact Center solution leverages a “software as a service” (SaaS) model to deliver a customizable and powerful automated delivery of calls that include ACD, Chat, IVR, WFM, CTI, reports, recordings, remote agents, disaster recovery and much more. Read more

What Is A DDoS Attack And How Can You Protect Your Data?

The internet’s first major denial-of-service (DDoS) attack was reported in September of 1996. A major New York-based internet service provider was brought down by a flood of connection requests. Hackers were sending over 150 requests per SECOND, much more volume than the provider system could handle. Unfortunately, over twenty years later, we’re seeing more DDoS attacks than ever with little chance of them slowing down. Read more

The Advantages Of Cloud PBX

When purchasing voice solutions for your business there are some critical questions to ask when determining whether to go with a cloud-based PBX or a premise-based solution. Do you know what you are actually buying? Is the solution truly scalable? Voice services should be an anchor to your company’s plans, so it is worth the time and effort to consider the best solution. Read more

The Whens And Whys Of A DataCenter

Most of us go on about our daily lives in business without a care or concern about how our computer systems work, where the applications run, or where our data lives. We don’t know or care whether it lives in a closet within our building or somewhere half-way around the world.

So what are the telltale signs to look for and when within your business that you should care about this thing we call a “Data Center”? Read more