News without jargon. Something for everyone.

For enterprise businesses, implementing the right IT infrastructure is a project that has lots of moving parts — initial deployment alone takes a huge investment of time, labor, and resources. Consistent management of your own infrastructure requires internal manpower for maintenance tasks and upgrading. To forgo much of this hassle, companies turn to IaaS (Infrastructure-as-a-Service)

IaaS has many cost-effective benefits, but some cloud providers may be limited in their resource capacity and find it easier to offer templatized versions of infrastructure. To avoid this kind of pigeonholing, give custom IaaS a try.

Customization is the key to maximizing your IaaS

No two businesses are the same, so why should your infrastructure be? The true power of implementing and maintaining your own systems comes with the ability to manage IT systems to fit your growth and any business problems that arise. With custom IaaS, you can also scale up or dial back as necessary.

Additionally, a custom solution can be personalized to suit your exact business needs. You will have granular control so that you can fine-tune your IT resources on demand. Customized IaaS gives you the adaptability of an on-premise data center without the demands of managing your own infrastructure.

Choosing an IaaS provider can be tricky, but it’s an important decision. You’ll want to ensure you have access to all the IT resources you need. Weigh the options carefully before selecting a provider. Use our tips to help narrow down which IaaS features you need for your business. 

IaaS, infrastructure-as-a-service

Benefits of custom IaaS

Infrastructure isn’t the kind of service where you want to opt for a one-size-fits-all solution. Your customers expect a high level of service, and you need to be able to provide it. Customizing your IaaS lets you optimize your systems without wasting money on unnecessary resources, which translates into a better customer experience.

The benefits of custom IaaS includes the following.

  • Cost maximization: Custom IaaS allows you to scale appropriately so you only pay for what you use. Funneling capital into the much-needed areas of your infrastructure could free up money to be used in different areas of your business.
  • Flexibility: One of the major benefits of custom IaaS involves the flexible nature of a personalized solution. You can scale during periods of growth and cut back when things are slow. Because you are customizing to suit your needs, you can also determine if certain computing resources need to be increased to suit a trending demand. You have true flexibility in which resources you are using and how they are being put to work.
  • Reduced need for dedicated manpower: Enterprises with traditional on-premise data centers need to employ a dedicated team to manage their infrastructure. This translates into an entire team of individuals who handle upgrades, security, hardware, and any troubleshooting that needs to take place. With customized IaaS, you let the experts do that for you and allocate your manpower to more business-focused tasks.
  • Better customer service: With increased capabilities and custom infrastructure that is uniquely suited to your needs, you can provide better customer service. Having exactly the right computing power, disk space, and memory means you are able to focus on key clientele issues and continue driving new customer relationships.
  • Governance: Regulated industries come with particular privacy rules and associated standards that can sometimes be difficult to keep up with. When you opt for custom IaaS, you can ensure you have the necessary protocols in place to keep everything running smoothly and remain confident of your ongoing compliance.
  • Top-notch security: In today’s modern world where data attacks pose a significant risk, cybersecurity is of the utmost concern. Media coverage of large-scale breaches has everyone looking to implement additional safeguards. With custom IaaS, you can beef up your security with premium firewall protection, anti-virus software, and other malware safeguards. 

At Lightbound, our experts can help you fully assess your needs and provide a full custom solution to suit any situation. Call us today to see how we can help you determine your IaaS needs!

Data centers are the beating heart of an enterprise. With so much of a business going digital, data centers comprise the physical infrastructure needed to house a company’s information, applications, and computing resources. Data centers include:

  • Servers
  • Routers
  • Switches
  • Controllers
  • Security equipment
  • Storage systems

…and much more. These physical repositories house all of the hardware necessary for maintaining a sound digital presence and consistent business operations. 

On-premise vs. off-premise data centers vs. colocation

Housing your own IT infrastructure comes with particular challenges. For this reason, some enterprises elect to engage a third-party data center or opt for data center colocation. Because data centers are a critical component in keeping business operations running smoothly, companies are constantly evaluating which option is best for growth and governance.

Considerations for selecting a data center

Data centers enable critical business operations. Therefore, it’s extremely important that companies understand their needs and how to choose an optimal data center. Here are a few key factors to think about as you evaluate and select a data center.

  • Geographic options for diversity: A backup plan needs to offer redundancy and geographically diverse options. Evaluate where data centers are located and how that can support your localized buildings. In addition, make sure the data centers offer needed backup and appropriate disaster recovery options.
  • Infrastructure: What kind of infrastructure does the data center have? Is the infrastructure outdated? Does it meet your requirements? Is there sufficient computing resources for growth and high-volume traffic times? All of these questions should be addressed before green lighting a data center.
  • Reliability: As with any provider, it’s a good idea to perform some basic research. Does the data center have a solid reputation among its clients? Does it have a history of premium performance? Are others pleased with their service? Choose a data center with a solid history and a high reputation.
  • Scalability: Make sure the data center you select offers you room for expansion. Evaluate that the data center has the computing resources and physical space to accommodate for your growth.
  • Security: Security is of the utmost concern. Evaluate what kind of data security protocols and physical safeguards each data center has to select the right solution.

Contact Lightbound today to see how we can help you with your data center needs! We also specialize in local cloud data storage, advanced internet, integrated voice systems, and network options to optimize your business performance. Let us focus on managing your data so you can focus on growing your business. 

In a world dominated by AI and machine learning, consumers are constantly seeking out what’s quicker and better, especially when it comes to customer service. Customers are no longer content waiting in phone queues or calling in repeatedly when a line loses connection. Your ability to communicate with your customers needs to be quick and efficient. That’s where integrated voice comes into play. 

Benefits of integrating your voice services into a cloud provider

One of the ways that organizations can provide exceptional service is enabling superior communications with an integrated voice system. Integrating voice and the cloud offers many cost and feature benefits over on-premise voice services.

On-premise voice services require a significant investment to implement and maintain. With on-premise voice solutions, organizations are responsible for installation, manpower for maintenance, hardware, and lost revenue related to outages or problems. Voice cloud providers help move a lot of the maintenance responsibilities away from your organization, which can save you money.

With integrated voice, cloud providers are responsible for fixing broken hardware, call-quality issues, or any other problem that arises as part of your phone system. Providers are also required to make these repairs in a timely manner, based on your Service Level Agreement (SLA). Another benefit of integrated voice involves saving time on upgrades. Service providers handle all security patching and software upgrades.

Ultimately, integrating your voice puts communications with a single source, ensuring shorter wait times and better quality with little internal maintenance.

2d rendering Cloud computing, Cloud Computing Concept, Cloud technology

Consideration for moving your voice to the cloud

Before you make the jump to integrating your voice with a cloud-based provider, there are a few things you need to consider.

  1. Pricing: The price structure of the cloud voice provider you select is going to be important. Most providers charge based on the number of phone extensions you need. Because cloud providers sometimes charge per line, per phone, and, in some cases, per feature, it will be important to determine exactly what your voice requirements are before selecting your provider.
  2. Features: An extension of pricing involves features. Know what you want and make sure your cloud provider can supply it. Ask yourself the following questions:
    • How many phones will you have?
    • How many lines or extensions do you need?
    • What features do you need (voicemail, hold, call forwarding, three-way calling, conference capabilities, and so on)?
    • How often will you need to modify your needs?
  3. Internet speeds: When using a cloud provider, your voice speeds are only as good as your internet connection. For a good user experience, your network connection to the cloud provider must meet the bandwidth requirements and be reliable. Depending on your location and the availability of local Internet providers, a high-speed connection may not be available.
  4. Quality of Service: QOS is also something you will need to discuss with your internet service provider. QOS allows you to prioritize your voice traffic over your internet circuit so you don’t drop calls when there is limited bandwidth.
  5. Reputation: As with any cloud service, it’s important to ensure that you are getting quality service from someone with a solid reputation. 

Your customers are so important to you and your communications capabilities needs to reflect that. As experienced voice providers, we know how to help you provide the best in customer service. Call us to see how we can help you integrate voice today!

Cloud computing and colocation are two popular infrastructure practices that allow businesses to have flexibility when it comes to accessing needed computing resources. Cloud computing refers to accessing computing resources that are located off-premises and are provided by a third-party. Colocation involves leasing a space in a data center to store your servers on the racks of a third-party provider.

Many companies are turning to the cloud as a way to manage growth and costs, but another option is presented with colocation. While you could store your servers on your own server rack, this requires building space that is not easily scalable. Let’s take a look at cloud computing and colocation to see which is best for you.

Here’s what you need to know about cloud computing

Cloud computing offers you many benefits. Here are a few things to consider.

Cost management issues associated with cloud computing

Cloud computing has been an attractive option for many businesses over the last several years. It allows businesses to access computing resources without having to house and maintain equipment. Because you are only charged for the amount of resources you are using, it allows many businesses to better manage costs and resources.

Scalability and cloud computing

Cloud computing offers the unique advantage of allowing you to scale as you grow. If your business expands rapidly, you need only to contact your cloud provider to increase your computing resources to meet the demands of your business.

Reducing your IT team and storage space with cloud computing

When you opt for cloud computing, you are leveraging the assets of a provider to manage your IT needs. If you are a company with limited on-premises storage space or infrastructure to manage server equipment, cloud computing may be what you need. Servers require specific temperatures maintained through large AC units and fire safety equipment to ensure that a company can maintain business operations under any condition.

In addition, choosing a cloud provider means you can scale back on your IT team because much of the maintenance, installation, and other management is already done for you.

Here’s the scoop on colocation

Colocation refers to the practice of renting space in a dedicated data center where you can store your servers. This means that while the IT infrastructure is your equipment, it is still stored off-premises. Colocation offers a unique set of benefits.

Colocation and scalability

Similar to cloud computing, colocation allows you to scale up and down as necessary. Because you are essentially renting space in a data center for your servers, you can add more or reduce as your business demands change. Also, if you are limited in your building space, you may not be able to sacrifice much-needed square footage for your IT equipment.

Cost management issues with colocation

As with cloud computing, colocation allows your business to appropriately manage costs. Data centers are already properly equipped to handle servers, fully furnished with the necessary infrastructure to keep them maintained. In addition, data center professionals are trained to handle your equipment…but it’s still your equipment.

Colocation and security

An issue that tends to arise with cloud computing is security. Businesses that operate in regulated industries, or that handle personal data, have to be extremely careful with how they manage their equipment to meet governance standards. With colocation, the servers are your equipment so you can provision them to your security specifications.

Redundancy and colocation

One other benefit of colocation is the redundancy advantages. For disaster-recovery purposes, it’s important that the beating heart of your company not reside at your physical location and that a backup version is accessible at an alternate location. With colocation, you can manage necessary redundancies to ensure you stay up and running at all times.Colocation offers many enterprises the right balance of cost management, allocation of physical resources, and scalability. Call us today to find out how we can help with your colocation needs.

Illustration for Cloud computing Infrastructure as a Service connected to the world wide web

Have you considered connectivity when choosing an Infrastructure as a Service (IaaS) provider? What many don’t realize is that not all IaaS providers offer the same standard of connectivity, and it can make or break the success of your Cloud service.

In this blog, we explain why connectivity is essential for IaaS and what new developments to know about the future of connectivity.

Why Connectivity is Key to Infrastructure as a Service

With Infrastructure as a Service, a third-party provider delivers use of data center infrastructure to you via the Internet. Thus, poor quality network connectivity means that IaaS simply won’t function and you can expect:

  • Slow or halted operations
  • Increased downtime
  • Frustrated clients that depend on you for success
  • Lost revenue

If you want to find an IaaS provider with connectivity you can depend on, there are three main qualities to consider, all impacting IaaS for better or worse:

1. Speed. No one wants a slow connection, especially when it comes to Cloud hosting. To ensure your business’s productivity and revenue don’t take a hit, be sure that your provider offers lighting fast speed with a large amount of scalable bandwidth available. You may also want a provider that offers the option of dark and lit fiber-optic connections for faster speeds and lower latency.

2. Redundancy. If you want to minimize downtime and lost revenue for your business, redundancy is key. Your provider should be able to automatically and seamlessly route your packets to one of many other local and international carriers if a connection is lost to achieve 24/7/365 uptime.

3. Sourcing. Choose a carrier-neutral provider that handles both network services and IaaS. Not all providers handle both, especially many larger national providers who are unable to control and manage the breadth of service. Single-source providers are beneficial because they can diagnose and fix issues holistically and manage traffic to and from all carriers. Plus, they have direct relationships with the carriers that you’ll need in the long-term to make sure data is captured securely and error-free.

Reliable, high-performing Internet access is non-negotiable because IaaS depends on quality connectivity. Only choose a provider that can ensure your mission-critical business functions stay connected.

Network connection technology in the city with 5g internet networking sign

What to Know About the Future of Connectivity and IaaS

How are technologies changing connectivity? Megaport and 5G are playing a huge role in the future of Infrastructure as a Service.

Megaport as the Next Wave of Connectivity for the Cloud

Want a simple way to achieve fast, easy connectivity? Megaport is the next wave of connectivity for Cloud and may be the solution you’ve been looking for. It’s described as “the easiest way to connect to the services that power your business.”

Megaport can:

  • Speed up your setup and simplify the process of building and deploying connections to the services your business runs on
  • Enable quick and easy network creation instead of typical siloed and complex configuration tasks
  • Connect you to cloud services, managed services, and between data centers almost instantly
  • Move your workloads in real time
  • Reach the cloud from wherever you are and transport your data between global locations easily
  • Scale your bandwidth up and down at any time, matching your connection speed with your workloads

5G as the Enabler of the Future

As described by TechRadar, “5G networks are the next generation of mobile internet connectivity, offering faster speeds and more reliable connections on smartphones and other devices than ever before.”

By 2020, 5G networks are expected to launch across the world, not to replace 4G and 3G networks, but work alongside them—at least at first. 5G is expected to contribute to the development of advanced technologies and encourage the growth of Internet of Things (IoT) with the improved connectivity it offers.

Network of physical devices with network connectivity as global network and IoT (Internet of Things) concept

Want an IaaS Provider with Connectivity You Can Count On?

Excellent connectivity is a non-negotiable for Infrastructure as a Service in cloud computing, making it equally important to choose a provider that can offer the speed, redundancy, and single-source service you can trust for peace of mind. At LightBound, we offer both network and IaaS, plus top-notch service delivery and support for the best in connectivity.

Want to learn more about the connectivity needed for IaaS success? Contact LightBound today! We’d love to answer any questions you have.