Goldfish swimming in the ocean with a shark fin tied to its back and poking out above the water as a concept for deception, lies or myths

Disaster Recovery as a Service, or DRaaS, is an excellent business continuity and disaster recovery option (BC/DR) for many businesses, going beyond the capabilities of Backup as a Service (BaaS).

DRaaS offers huge benefits to protect your data and infrastructure in the event of both natural and manmade disasters, minimizing downtime and keeping your brand reputation intact at a pay-as-you-use low cost.

Unfortunately, many are unaware of the myths that have cropped up about DRaaS, leading to frustration, instead of what should be peace of mind, with this service. In this blog, we clear up five major myths about DRaaS so you can move forward with the information and confidence you need.

Businessman drawing on a chalkboard the words "FACTS," outlined in a green arrow, and "MYTHS," outlined in a red arrow

5 Myths about Disaster Recovery as a Service

1. It fixes all your problems.

False.

DRaaS is a top-notch recovery solution, but it can’t cover up all the problems you’ve already left unaddressed. If you have existing issues with your applications, application design, or data issues, then your recovery will be just as problematic as day-to-day operations.

As the old saying goes, “garbage in, garbage out.” Make sure everything in place is already running smoothly so that your DRaaS will too.

2. It’s all I need.

False.

Yes, Disaster Recovery as a Service is the “executable” part of the plan, meaning it carries out the actual recovery. However, truly effective BC/DR solutions need to account for things like workspace, telephones, a plan for who to call, and what to do in various situations depending on the emergency.

Your BC/DR especially needs to take into account the human element that accompanies and compliments the system element. Make sure your DRaaS is supported by a well-designed plan so the human element it relies on to succeed isn’t a sinking ship.

3. It covers everything.

False.

DRaaS solutions typically include replication and recovery of existing virtualized systems; but they may or may not cover any legacy physical servers you have. What’s more is that most solutions do not cover replication or recovery for other platforms, including IBM’s iSeries, zSeries, or pSeries.

Be sure to check with your provider about traditional backup, archival, and retention of data based on your business and compliance requirements. Some industries are required to keep records for up to seven years. This typically involves a relatively large volume of data as well as policies and procedures to recover files based on daily, weekly, monthly, quarterly, and annual backups. It is too costly for most large companies to just conduct a full backup of all their information every night and have it available for production systems.

It’s likely your DRaaS provider can help you with this, but it’s also not typically “included” in the base solution. Be sure to check the details of a potential provider’s offerings and how they can strategize with you to meet your priorities for recovery.

4. It’s an IT solution and therefore and IT decision.

Maybe.

While the IT department can typically scope and spec a DRaaS solution because they know the systems and requirements of IT, you’d be well advised to get buy-in from your executive team. That’s because your execs will likely be funding it to protect the assets, brand, and ongoing operations of the business.

As we all know, priorities change, markets change, and businesses change. That’s why it’s a good idea to approach your executive team before putting considerable effort into pursuing a solution.

5. All DRaaS solutions are the same.

False.

DRaaS providers can vary greatly from each other, including differences in:

  • What they are able/willing to cover
  • How fast they are able to recover and how much they can reduce downtime
  • The level at which they will manage/monitor your solution
  • Their level of compliance with industry standards
  • How physically and virtually secure they are
  • The quality of their customer service
  • Whether or not they are willing to customize your solution
  • How often they test, if at all, which is crucial to preventing failure

All of these qualities will vary from provider to provider, so be sure to get to know a potential provider well before signing the contract.

A word cloud of disaster recovery related items

Are You Interested in DRaaS?

With five major myths debunked, you can skip the surprises and make an informed decision about whether or not Disaster Recovery as a Service is right for you. At the end of the day, the key to success with DRaaS is choosing the right provider, especially one like LightBound who will work with you personally, explain the details of what you can expect from their solution, and be a true partner to your business.

With LightBound, you can rest assured knowing that our DRaaS services protect you with the most secure technology in the industry and can help you recover from downtime with lightning speed. Our data centers are SOC2 certified and we maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. We care about the success of your solution, which is why we offer 24/7/365 monitoring by our skilled and experienced support staff.

Have more questions about DRaaS? Contact us today and we’ll answer any questions you might have about Disaster Recovery as a Service and share how DRaaS can help protect your data.

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Businessman escaping the disaster of his hot air balloon catching fire by clinging to a red balloon and flying up into air as a disaster recovery concept

From increased uptime and data security to peace of mind, the reasons to seek out a Disaster Recovery as a Service (DRaaS) provider are numerous. But unfortunately, there’s a catch: in order for your DRaaS services to be a success, you’ll want to make sure you choose the right provider. By carefully vetting potential providers for cloud data recovery, you can save yourself from headaches and know you have a solution you can count on.

Every provider is different, so how do you choose the right one? In this blog, we share eight attributes to look for in a DRaaS provider.

What is Disaster Recovery as a Service (DRaaS)?

Disaster Recovery as a Service (DRaaS) is a service provided by a third-party provider that hosts and continually replicates your servers to a different location geographically in order to enable failover in the event of a natural or man-made catastrophe.

DRaaS ensures excellent business continuity and disaster recovery (BC/DR) for your business. No matter if you are facing a hurricane, cyber attack, or human error as a threat to your business, DRaaS enables you to get back up and running with lightning speed and minimal downtime.

Hand of a businessman chooses a wood block cube with a smiley face on it instead of a block with a neutral face and one with a frowning face

How Do You Choose the Right DRaaS Provider?

To help you find an excellent provider, we’ve created a checklist of eight attributes to look for in each potential provider.

1. Their DRaaS solution allows you to recover with lightning speed. Check your provider’s Service Level Agreement (SLA) to make sure their Recovery Point Objective (RPO) is measured in seconds and Recovery Time Objective (RTO)  in minutes to minimize downtime.

2. Their solution is customizable. Your provider should be experienced and work with many different recovery environments, able to customize a plan for you and your company.

3. They keep your DR plan up-to-date so it’s perfectly executable when disaster strikes. Ideally, your provider will auto-incorporate all the latest changes to your environment so you don’t have to worry about a thing, ensuring your plan includes all the latest changes so it can go off without a hitch.

4. They have top-notch security. Your provider should be protecting your data in four primary ways: with the most secure technology in the industry, a secure environment, geographic diversity, and SOC 2 certification.

5. They are trustworthy and invested. Your feelings about your provider matter, as well as that they maintain complete compliance with industry standards set by HIPAA, PCI, SOX, and FISC. Their team should be made up of experts in disaster recovery with no shortage of experience carrying it out.

6. They’re always-on and always-available to assist you. A provider you can count on will handle monitoring your data and environment 24/7 by skilled NOC (Network Operations Center) support staff so problems do not go unnoticed and can be resolved quickly. This high visibility is essential.

7. Their DR plan is comprehensive and tested regularly. A provider that tests DR plans at least twice a year is key to preventing DRaaS failure.

8. Their customer support is excellent and ready to help. No one wants to be in a situation where you can’t get in touch with your provider. Choose a provider you know you can reach easily and communicate with stress-free.

The words "Disaster Recovery" next to a cloud-shaped icon for Disaster Recovery as a Service (DRaaS) with a server room as the background

Picking Your Provider

Don’t settle for a provider that isn’t characterized by these key traits or you might end up with a frustrating customer experience—or worse, failed disaster recovery at a time when it matters most. By choosing the right provider, it will make your DR strategy easy to manage, maintain, and achieve success.

All eight of these attributes to look for in a DRaaS provider describe LightBound. Our speedy recovery time, exemplary customer service, and top-notch security ensure you will enjoy excellent uptime and a stress-free experience. We seek to be a true partner to your business, providing a Disaster Recovery as a Service (DRaaS) solution you can count on.

Want to learn more about choosing LightBound as your DRaaS provider? Contact us today and we’ll answer any questions you might have about disaster recovery solutions.

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Infrastructure as a Service (IaaS) concept with "IaaS" written in front of a spiral design and a businessman thinking in the background

How much of building and managing a data center should you handle on your own, and when should you seek out the help of a service provider? The answer to this question will determine whether cloud infrastructure services, colocation, or “DIY”-ing it, is right for you.

While there’s no one-size-fits-all answer, taking the time to determine the best solution for your business can mean increased cost-efficiency, less stress, and improved business operations. In this blog, we help make your decision a little easier by breaking down the pros and cons of infrastructure as a service.

Infrastructure as a Service (IaaS) in cloud computing is a service in which a third-party provider purchases, installs, and manages data center infrastructure for you, allowing your business pay-as-you-go use of storage, networking, and computing resources via the Internet.

Team of network technicians in a datacenter checking security on servers

Pros of Infrastructure as a Service (IaaS)

  • Less responsibility is on you and your team because both data center infrastructure and environment are handled for you.
  • You get a team of experts to manage your infrastructure for you, increasing your manpower and ensuring the success of your solution.
  • You don’t have to pay the initial start-up costs of purchasing and building infrastructure.
  • You gain increased cost-efficiency and flexibility because you only pay for what you need when you need it.
  • You enjoy improved performance and reliability thanks to a professionally designed and maintained environment.
  • You receive increased physical data center security handled by your provider.
  • If your provider also offers network services, you can enjoy improved performance and reliability.
  • You get peace of mind with a provider that offers 24/7/365 monitoring, which is difficult to achieve with a DIY solution.
  • You’ll know your data is in good hands with a provider that adheres to strict industry standards.
  • Your business continuity and disaster recovery (BC/DR) will improve because your data won’t be in the same location as your office building.
  • You can quickly scale infrastructure up and down as needed, allowing you to quickly test new products and achieve a faster time to market.
  • You’ll enjoy increased flexibility if your office building moves geographic locations because your infrastructure won’t have to move with it.

Cons of Infrastructure as a Service (IaaS)

  • If you already have a large team of experts on hand or have already invested in a lot of your own infrastructure, IaaS may not be as beneficial for you.
  • You don’t have fine-tuned control over the data center or any infrastructure within it, which means relinquishing some control.
  • Some very large businesses will save money down the line by investing in ownership of their infrastructure rather than renting it.
Technician checking server's wires in data center

Is infrastructure as a service (IaaS) the right fit for your business or is it a clear mismatch? Regardless of what solution you choose in the end, the key to successful services is choosing the right provider.

LightBound is ready to help with all of your data center needs, including IaaS and colocation services. With LightBound, you can count on a successful transition, top-notch support, and continued success with your chosen solution.

Do you have questions about IaaS in cloud computing? Want to speak with a LightBound expert about whether IaaS is the right choice for your business? Contact LightBound today to learn more!

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Concentrated experienced man working in a service cabinet and repairing wires for colocation services in a data center

If you want to optimize your business’s operations, it’s important to consider how and where you’re housing your servers. For large and small businesses alike, having server infrastructure that can handle the needs of your business is critical to keeping everything running smoothly, including eventually expanding your data center as your business grows.

While you can store your server equipment in your own server racks, there is another option that can offer your business several benefits: colocation hosting.

Colocation is a service where you place your own server equipment on a provider’s server rack instead of keeping it at your business. In other words, a provider maintains and monitors a huge data center for you, allowing you to offload data center requirements so you can easily store and scale your servers alongside your growing business.

At Lightbound, we help businesses with all of their colocation hosting needs. Is insourcing or outsourcing with colocation the right solution for your business? In this blog, we outline the pros and cons of using a colocation host.

IT Engineer installs enclosure with hard disk drive in the storage system in the rack in a datacenter for colocation services

Pros

  • You get greater bandwidth with a lower cost, enjoying the features of a large IT shop without the massive price tag.
  • You are still in control because you are still responsible for your hardware.
  • Colocation hosting is more efficient and secure compared to hosting your own server.
  • You are protected by the powerful generators and backup power of your colocation provider that will keep your servers safe in the event of an outage.
  • You own your server hardware and can upgrade anytime rather than being stuck with the initial facility plan in your own data center.
  • You can easily scale your infrastructure up or down thanks to the flexible tenancy your provider offers, rather than having to completely rebuild your own data center.
  • With the right provider, your servers are stored in ideal temperatures with redundant power and cooling.
  • With the right provider, you get  24/7 monitoring and assistance, providing extra manpower to your short-staffed IT department or assisting during major upgrades and activities.
  • You have the advantage of a reliable, large-scale data center that will maximize uptime thanks to redundancy, monitoring, and expert support.
  • The right colocation provider will adhere to strict industry standards so you know your data is in good hands.
  • Colocation centers have better security, allowing you to reap the benefits of cameras, individual cage locks, and substantial access logs.

Cons

  • Colocation hosting can be costly upfront because you have to provide your own hardware and software.
  • Moving to a colocation center is a labor-intensive process. Make sure you’re prepared time-wise to transition into a colocation hosting plan.
  • Because you’re using an outside source for your data center hosting, you are not the owner of the data center. This means you have to follow the rules and regulations of that colocation, which could restrict your access to certain days and times.
  • Some people make the mistake of investing in a colocation center far away, but you’ll want to make sure it’s close to you so you can visit if necessary.
IT Engineer installs enclosure with hard disk drive in the storage system in the rack in a datacenter for colocation services

For many business owners, total control can be hard to relinquish. However, unloading some of your burdens through colocation hosting can help make your life simpler and less stressful. Colocation centers provide a great way for you to manage and scale your servers more easily as your business grows.

When deciding whether or not colocation hosting will benefit you, it’s important to weigh the pros and cons in light of your business’s specific needs and make a plan for how you will make the transition to colocation a smooth one.

At Lightbound, we provide colocation data centers to Indianapolis businesses with redundant power, cooling, fire suppression, top-notch security, and 24/7/365 monitoring. Plus, you only pay for what you need, when you need it.

Want to ensure your IP foundation is strong, minimize downtime, and reduce your total cost of operation? Get in touch with us today to learn more about how LightBound can help your business.

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A great data center provider should give you many reasons to be thankful, but if they are leaving you wishing for more, then it may be time to make a switch. With data center service delivery from the right provider, you can be grateful for these five benefits:

 

1. Giving Time Back to Your Team

Your team has things to do and places to be, but the investment it takes to manage and maintain a data center is immense. Having a service provider handle this burden is freeing, enabling you and your team to get back to core business operations while increasing productivity and reducing stress.   

 

2. Giving You Peace of Mind

The growing threat of cyber attacks and unexpected disasters like fire and flood cause no fear in you. Why? Because even if you experienced major data loss, you have peace of mind knowing your data can easily and quickly be restored by your provider.

With redundant power, cooling, fire suppression, and security, you know your data is in good hands. And if something goes wrong? Your provider is there for you to answer your call, day or night, and work personally with you to resolve the problem.

 

3. Saving You Money

Outsourcing to a data center provider means money saved. You don’t have to worry about the capital expenditures of infrastructure, nor do you have to pay to keep that infrastructure up-to-date and functional.

This type of service delivery means you only pay for what you need when you need it. Plus, you’re saving money on recovering data thanks to your provider’s disaster recovery (DR) solution that you can count on in the event of data loss.

 

4. Keeping Your DR Plan Up-to-Date With Constant Change

A data center’s environment is constantly changing, making it hard to ensure your disaster recovery plan stays up-to-date. This is a must if your DR plan is to be effective, and thankfully, your provider has you covered. They’re auto-incorporating all the latest changes so you don’t have to worry about a thing. Your DR plan will be perfectly executable when disaster strikes.

 

5. Giving You Flexibility and Scalability

When you host your own data center on-site, it takes a time, labor, and money to scale it up and down as your business grows, changes, or even moves locations. Thankfully, your data center provider handles the infrastructure for you, allowing you to easily scale up or down, especially since you only pay for what you need. And if you have to move? Your data center gets to stay put, allowing you to invest your resources elsewhere.

Looking for Better Service Delivery?

Are you thankful for your data center provider, or are they letting you down? The right data center provider is one that gives you much to be grateful for when it comes to service delivery.

Want to know what it’s like to have a data center provider that gives you all these reasons to be thankful and more? Contact LightBound today and we’ll share what benefits you can expect by making a switch!