Features/Benefits | Screenshots | HUD
Features	EE w/HUD Pro	CCE w/HUD Pro
Auto-Attendant (IVR)
Outlook Integration
Voicemail
Voicemail-to-Email
Hot Desk
Music-on-Hold
Schedule
Custom CTI (AGI)
Analog & IP Phones
Ring-All (Blast Group)
Call Forwarding
Name Directory
DIDs
Unlimited VOIP Accounts
PSTN Fallback
Telecommuters
Branch Office Support
Web-based Control Panel
Powerful Reporting
Re-Brandable Interface	full	full
Conference Bridges
Extension Group
Routing by DIDs
Paging/Zone Paging
Intercom/Zone Intercom
Voicemail Groups
Advanced Call Forwarding
Call Return
Call Out
Report Exporting (.csv)
Customer Caller IDs
IVR Authentication
SMS/Pager Voicemail Notify
Upload Voice Prompts
Alerts & Notifications
Trunks Status Pages
Real-Time System Graphs
Historical System Graphs
Unlimited Call Queues	-
Full Featured ACD	-
Skills-based Routing	-
Graphical Queue Reports	-
Agent Call Recording	-
Agent Variable LogOff	-
Agents on Cell Phones	-
Agents Shared Across Sites	-
Real Time Queue Stats	-

Telephony and Internet
Whether your need is traditional TDM PRIs, POTs, or VoIP, we have a solution to meet your needs.

Combine our functional PBX system with our dedicated Internet access service for the perfect match of performance, reliability, and cost.

For more information on our dedicated Internet access offerings, please call us at 1.877.291.7210 or visit our Dedicated Internet Access page.