Terms of Use

Service Usage Policies











We provide Internet access, hosting, and VoIP services. We have certain legal and ethical responsibilities consistent with the use of our servers and equipment involving in these services.





Usage Policy Overview



Lightbound general policy is to act as a provider of Internet presence. Lightbound has specific ethical concerns regarding the use of its computers detailed below. Lightbound reserves the right to suspend or cancel a customer's access to any or all services provided by Lightbound when we decided that the account has been inappropriately used.



This page may contain other proprietary notices and copyright information, the terms of which must be observed and followed.



INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.



Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Lightbound may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.





Lightbound does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to Lightbound will be deemed NOT to be confidential. By sending Lightbound any information or material, you grant Lightbound an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you also agree that Lightbound is free to use any ideas, concepts, how-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we ask your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.



Lightbound makes no representations whatsoever about any other web site which you may access through this one. When you access a non-Lightbound web site, please understand that it is independent from Lightbound and that Lightbound has no control over the content on that web site. In addition, a link to a non-Lightbound web site does not mean that Lightbound endorses or accepts any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of items such as viruses, worms, trojans, and other items of a destructive nature.





Lightbound may make changes to these Terms or Additional Terms from time to time. When these changes are made, Lightbound will make a new copy of the Terms and Conditions of Use available on this page and any new Additional Terms will be made available to you from within, or through, the affected Services. You understand and agree that if you use the Services after the date on which the Terms and Conditions of Use or Additional Terms have changed, Lightbound will treat your use as acceptance of the updated Terms and Conditions of Use or Additional Terms.



IN NO EVENT SHALL LIGHTBOUND BE LIABLE TO ANY PARTY OR ANY DIRECT, INDIRECT, SPECIAL, OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM, OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.







Server Abuse Any attempt to undermine or cause harm to a server or customer of Lightbound is strictly prohibited.



Lightbound will strongly react to any use, or attempted use, of an Internet account or computer without the owner's authorization. Such attempts include, but are not limited to, "Internet scamming", phishing, password robbery, and security hole scanning.



Any unauthorized use of accounts or computers by a Lightbound customer, whether or not the attacked account or computer belongs to Lightbound will result in action against the offender. Possible actions include warnings, account suspension or revocation, and civil or criminal legal action, depending on the seriousness of the offense.





Unsolicited Email (Spam)



Unsolicted commercial advertisements are not allowed in email, and will likely result in account cancellation. Commercial advertisements are unwelcome in most Usenet discussion groups and on most email mailing lists. Inappropriate posting may result in account cancellation. See the newsgroup or mail list's charter to determine whether advertising is allowed. Sending a message, especially an advertisement, to more than five (5) or six (6) recipients, is by definition spamming, unless the individuals have specifically requested to be added to a mailing list on that topic. Email is a person-to-person medium, not a broadcast medium. No refunds will be issued if a customer's account is terminated for spam.







Email Service



Lightbound reserves the right to change or alter its domain name(s) as well as email addresses using such domain names, and all or a portion of the Lightbound provided email addresses for the Lightbound owned domains including but not limited to: iquest.net, iquest.com, iquest.org, lightbound.com, lightbound.net, lightbound org, holli.com, iquesthosting.com, iquesthosting.net, forsite.net, forsite.com,qmix.net. Any property and/or other rights or interests in any email address is solely owned by Lightbound and the User agrees to and hereby releases and waives any claim thereto.







Abuse Of SMTP Mailserver



We do not allow customers to send email attachments in excess of 10Mb (megabytes), or to send email messages to more than 100 recipients in a single SMTP session. Any attempt to circumvent or bypass these limits will be construed as a security violation and could result in the termination of the customer's account.







IRC Servers/Bots



Lightbound does not currently allow the use of IRC server or IRC bots to be operated on any server owned or maintained by Lightbound.







Payment Policies



All accounts are setup on a pre-pay basis. Setup fees and major account change fees are nonrefundable. All pricing is guaranteed for the term of prepayment. Lightbound reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within one week (7 days) of an email notice, or exceeding this time frame in any way, is subject to suspension. The customer is responsible for all monies owed on the account from the time it was established to the time that the customer notifies Lightbound in writing, requesting termination of services. Monthly service charges are not prorated at cancellation; full month fees paid in advance will be refunded, partial month fee's will not. All payment is in US currency. Lightbound reserves the right to charge a $25 fee for each occurrence to include but not limited to, returned checks, non-sufficient funds, or reestablishment of services due to non or rejected payment.







Cancellation

Lightbound reserves the right to cancel service at any time. A customer must cancel their service by calling the Customer Support number and requesting a closing of their service. Monthly service charges are not prorated at cancellation; full month fees paid in advance will be refunded, partial month fee's will not. Cancellation of accounts must be made 30 days prior to the desired date for stoppage of service in order to receive any refund. Any violation of policies which results in extra costs will be billed to the customer. 







Lawful Purpose



Lightbound reserves the right to refuse service to anyone for any reason at any time. Customers may only use Lightbound services for lawful purpose. Transmission of any material in violation of any federal, state, or local regulation is strictly prohibited. The includes, but is not limited to, copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as described above is left entirely to the discretion of Lightbound management. Regardless of the place of signing of this agreement, the customer agrees that for purposes of venue, this contract was entered into in Marion County, Indiana, and any dispute will be litigated or arbitrated in Marion County, Indiana.









Indemnification



Customer agrees that it shall defend, indemnify, save, and hold Lightbound harmless from any and all demands, liabilities, lossees, costs and claims, including reasonable attorney's fees asserted against Lightbound its agents, customers, officers and employees, that may arise or result from any service provided, performed, or agreed to be performed, or any product sold by custeomer, its agents, employees, or assigns. Customer agrees to defend, indemnify, and hold harmless Lightbound against liabilities arising out of: (1) any injury to person or property caused by products sold or otherwise distributed in connection with Lightbound services; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement; (4) any defective products sold to customer from a Lightbound server.







Disclaimer



Lightbound will not be responsible for any damages any business entity may suffer. Lightbound makes no warranties of any kind, expressed or implied, for services Lightbound provides. Lightbound disclaims any warranty or merchantability or fitness for a particular purpose. This includes the loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Lightbound or its employees. Lightbound reserves the right to revise its policy at any time without advance notice.







For Further Information

If you require further information regarding our privacy policy, please feel free to contact us by emailing support@lightbound.com.