Residential Services

From dialup to DSL, our wide range of Internet connection packages offer great service at a great price and are backed by our experienced customer support team.  Our extensive array of residential services allow you to explore the world, shop online, manage online banking, and more!  Please contact us for more information by using the CONTACT US button above.

For residential technical support, please visit our residential support site.

To view your account and pay your bill online, please visit our customer service portal.

DialUp Access-A single user dialup connection uses a modem (or an ISDN terminal adapter) and a phone line to connect you to the Internet. It is the lowest cost route onto the Internet and is suitable for most home users, small offices, and anyone trying the Internet for the first time.  Our dialup accounts include unlimited-interactive usage, 5 email boxes, 1Gb personal storage, free virus scanning and spam tagging, free roaming (Indiana only), email forwarding, vacation message/autoresponder,  free tech support via phone or email, internet tools-web filtering, instant messaging, and more!   As optional features you can get National Access-access to your account from over 3000 cities across the continental US, Accelerated Dialup-surf at near DSL speeds without additional hardware or software, Lightbound Xtreme-combine accelerated dialup with access to national numbers.

Plan What is it? Price/month
Analog Dialup Standard modem dialup access $20.00
Accelerated Dialup Surf up to 5x faster! $1.00 additional
National Dialup Standard modem access $23.90
Dual Channel ISDN 128k ISDN access $40.00
Additional Mailbox Add extra mailboxes to your account $3.00/each
Static IP Get the same IP address on each login $5.00


Residential DSL-If you've outgrown dialup, our residential DSL packages give you connection speeds up to 1.5Mbps. That's nearly 50 times faster than traditional dialup modems, and you can still use your phone line!   Contact us to see if DSL is available near you. (some more features about DSL)

Speed 768k - 1.5M down
128k - 384k up
768k - 1.5M down
128k - 384k up
 1.5M - 3M down
384k - 512k up
 1.5M - 3M down
384k - 512k up

3M - 6M down
512k - 768k up
3M - 6M down
512k - 768k up
 
Price/month $27.95 $34.95 $34.95
$41.95
$41.95
$48.95
Contract Term One year N/A One year
N/A
One year
N/A
DSL Modem $63.00 $99.00  $63.00 $99.00
$63.00
$99.00
DSL Install Kit FREE FREE  FREE FREE
FREE
FREE
Email boxes 10 10  10  10  10 10
Add'l Email boxes $3.00/month $3.00/month $3.00/month
$3.00/month
$3.00/month
$3.00/month
Static IP $5/month $5/month $5/month
$5/month
 $5/month  $5/month


Email Only Access - Low cost option for email service without connectivity through Lightbound Internet.  Access your email from anywhere with a internet connection, such as public libraries, universities, and internet cafes via our convenient web portal.

Plan Space Price
Email Only 100 MB $3.00/month

Accelerated Dialup-this optional feature speeds up your Internet experience using your existing dial-up phone line and modem - you do not need to add any extra equipment. It is easy to install, runs seamlessly and doesn't alter any of your existing software. You can also control the amount of compression vs. speed yourself.  Our Accelerated Dialup allows you to surf at near DSL speeds, giving you a high-speed Internet solution with the convenience and low-cost of dialup. Our accelerated dialup compresses the following elements of web pages in order to send the information to your computer faster, like Web pages-HTML and JavaScript, Graphics-JPEG and GIF, Text, Email-SMTP and POP3.  Additional value added features include nationwide Internet access to over 3000 local numbers, popup blocker-block annoying popup advertisements, block in-page adverts and floating flash ads, integrated diagnostic support tool.  LightBound offers a free trail of our Accelerated Dialup!
 
Email Virus Scanning-Every month, over 600 new and variant viruses are found and the bulk arrive as attachments in your email. We offer a solution that works in tandem with your current antivirus desktop product to ensure you have the best coverage available.  Our email virus scanning solution include award winning, patented antivirus technology, works with existing Internet email system, no additional hardware, software, or plugins, real time virus scanning, detects over 100,000 macro, stealth, and polymorphic viruses, automatically updates to detect latest viral strains.  Virus scanning is already activated on residential email accounts. There's nothing to add, install, configure, or pay for. Viruses are stopped before they even get to your Inbox!   It requires no extra work -- just login and provide the email address to be covered -- it's really that simple.

 

PC Tuneup-If your computer just doesn't run like it used to, it might be time for a tuneup. Our exclusive tuneup service can help detect and correct many common computer problems.  Whether your computer is brand new or ages old, you can count on our tuneup service to restore your computer's health.  This is an exclusive service for Lightbound customers and is by appointment only. If you are not an Lightbound customer, all you have to do is signup so you can take advantage of this new service and get your computer running like it used to.  PC Tuneup includes installation of MS Windows updates,installation of virus scanning and spyware detection software, perform virus scan on all hard drives-infected files will be cleaned or deleted, perform spyware scan-eliminate spybots and cookie trojans, installation of 3rd party scanning software, Flat rate pricing -- $24.95 for all these services!   Guidelines for bringing in your computer-dropoff every Tuesday with pickup the following Wednesday between the hours of 8am - 8pm EST, dropoff location is Lightbound's main office, we need only your computer (we do not need monitor, keyboard, or mouse), the computer must have a network card ($10 fee applies if no card is installed), cost for the service is $24.95, payable by check or credit card (no cash accepted)