Just like your business, the world of telecommunications is constantly evolving. With LightBound's Integrated Voice, we host and manage everything so you finally get a single, simplified source for local and long distance service integrated with enterprise PBX functionality.
How quickly calls are handled can make the difference between a happy customer and customers going elsewhere. With our Cloud Contact Center, calls are automatically routed to the right person at the right time. If reducing queue times and eliminating wait times is your goal, look no further.
LightBound's Integrated Voice service allows you to leverage our 24/7/365 Network Operations Center as well as our Core DataCenters to ensure communications around the clock.
• One low, flat fee per user (includes local and long distance service and PBX features)
• Scale quickly and easily with little to no up-front investment
• Soft Phone for desktop and mobile
• Android and iOS based clients
• Jump seamlessly from 3/4G to Wi-Fi
• Move calls from desk to mobile
• Click to dial from Outlook
• Presence integration
• CRM integration
TALKING THE TALK IS MUCH EASIER WHEN YOU KNOW THE LANGUAGE.
Use the glossary below to learn the lingo.
A Private Branch Exchange (PBX) is a telephone system that connects internal calls via local phone lines while allowing all users to share a certain number of external lines. This type of system helps saves money by reducing the number of external lines required.
A soft phone lets you make calls over the internet from a computer or other smart device. “Soft" is short for software, which allows you to dial phone numbers and carry out other phone-related activities via a screen (whether it's a mobile phone or desktop computer).
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If you're ready to make the switch or simply have a few questions, we'd like to hear from you. Just drop us a line.Contact Me
Everything your business needs to keep connected.
LightBound offers a host of integrated communications services.