The network operations center (NOC) operates 24 hours per day, seven days per week, and 365 days per year, and is located in a secure, monitored facility equipped with video surveillance and infrared detection systems. We're not only here when you call us - we're monitoring your connection's performance to locate and prevent problems before they start.
When you call our NOC, you will speak to one of our skilled technicians and not just a call center agent logging a case. We have processes and procedures in place that streamline the steps to fixing issues. We can be the single point of contact to coordinate with customer staff or third party companies to monitor and manage almost any type of system that can be monitored through IP. LightBound's NOC has trained technicians in support of Cisco, Microsoft, Scale Computing, Compellent, Fonality, VMWare and Metaswitch.
Contact Us to learn more about our State of the Art NOC.